Support the Manager in leading and supervising a team responsible for arranging handover services for all new development projects.

Conduct pre-handover unit inspections and monitor initial cleaning activities.

Prepare handover documents and materials.

Deliver high-quality handover and customer services for all new development projects.

Handle general inquiries and complaints, ensuring appropriate follow-up actions are taken.

Coordinate with the project team to ensure timely execution of all defect rectification works.

Assist in the preparation of handover or defect records and reports.

Perform ad hoc tasks as assigned.

DSE / Diploma holder or higher

Minimum of 2 years of relevant experience in property management, handover, or customer services, including at least 1 year in a supervisory role

Proven experience in the takeover of new developments is preferred

Presentable, proactive, detail-oriented, with strong communication and interpersonal skills

Customer-oriented and capable of working under pressure

Holder of a valid Construction Industry Safety Training Certificate is an advantage

Good command of written and spoken English, Cantonese, and Mandarin

Candidates with more experience will be considered for the Senior Officer position

Immediate availability is preferred