• Strategic Leadership & Management:

  • Assist the CEO in setting and executing the company's strategic goals for the Greater China region, HK and other branch office.

  • Oversee and optimize daily operations for air, ocean, and land freight, ensuring they are cost-effective, efficient, and compliant.

  • Lead, mentor, and develop a high-performing operations and sales support team.

• Supplier & Factory Relationship Management:

  • Serve as the primary point of contact and relationship manager for key factories and suppliers across Mainland China.

  • Negotiate competitive rates and secure capacity with carriers, truckers, and warehouse providers in China.

  • Proactively manage and resolve any operational issues arising from the origin (China), including delays, customs hold-ups, or documentation problems.

• Client Operations & Communication:

  • Work closely with international clients to understand their supply chain needs from their Chinese suppliers.

  • Ensure clear, timely, and professional communication (in both Mandarin and English) between all parties – clients, factories, and internal teams.

  • Provide expert guidance to clients on the best logistics solutions for their cargo moving from China via Hong Kong.

• Business Development Support:

  • Support the sales team by providing operational expertise during client pitches, particularly for complex China-origin shipments.

  • Identify opportunities for account growth and development within the existing client base by offering value-added services.

Qualifications and Experience: Must be a native Chinese (Mandarin) speaker; fluency in English is essential. Cantonese is a plus. Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Minimum of 8-10 years of progressive experience in international freight forwarding, with a significant portion focused on China-origin logistics. Proven and extensive experience working directly with factories and suppliers in Mainland China. A strong existing network is highly advantageous. In-depth knowledge of China customs regulations, export procedures, and domestic transportation. Demonstrated experience in a senior management or leadership role, with a track record of managing teams and P&L responsibilities. Exceptional negotiation, problem-solving, and interpersonal skills. Must be based in, or willing to relocate to, Hong Kong.