Responsibilities:

• To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.

• To be responsible for handling guest special services, acting as an information centre and resolving guest problems whenever possible. Coordinate with other departments as required.

• To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.

Requirements:

• Degree or Diploma holder in Hospitality Management or related discipline

• Neat and well-groomed appearance

• Customer focused with a pleasant, positive and outgoing personality

• Good communication skills in English and Chinese, preferably Mandarin also

• Able to work independently, willing to handle overnight and other shift duties

• Immediate available is a definite advantage.