Report directly to On-site Security Manager · Supervision of Security Operation Center personnel and ensure team adherence to client’s global/regional security standards and requirements for all duties. · Drive team performance through motivation and routine training. · Assist with drafting and annual review of Standard Operating Procedures. · Coordinate security system operations, equipment repairs and maintenance with Physical and Technical Security teams. · Monitor regional safety risks (i.e. severe weather) and communicate timely updates to stakeholders and Lines of Business as per SOP. · Assign ad hoc/routine duties to team members and ensure proper planning of deployment rosters. · Operate and monitor various security systems including access control, duress alarms, video surveillance and intrusion detection etc. · Respond to system alarms with appropriate investigation, follow-up, documentation and reporting. · Provide remote support to users, including access rights application and configuration. · Manage enterprise access card production and administration. · Motivate and guide the team to achieve common goals in line with client’s requirements. · Maintain accurate records and provide routine updates to line managers. Less experienced candidates will be considered for the position of Security Operation Center Operator.

Minimum 3 years of relevant experience in large organizations; financial institutions, data centers, or critical infrastructure is preferred.