CUSTOMER SERVICE MANAGER / ASSISTANT CUSTOMER SERVICE MANAGER (Handover Team)
Recruit in multiple districts
Negotiable
8th Apr 2026
- Handover Services
- Property Handover
- Management
Job description
Lead a team to deliver quality handover and customer services for new residential projects
Conduct pre-handover unit inspections and ensure workmanship meets handover standards
Prepare handover budget, manpower plan, relevant materials and reports
Handle general enquiries and complaints, defect rectification, and take follow-up actions
Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
Perform ad hoc assignments
Employment types : Full-time
Working mode : Office or designated location
Work location : Recruit in multiple districts
Job work schedule : 5 days per week, shift duties, 9 hours per day
Job type : Security / Property Management / Cleaning / Facility Maintenance
Requirements
Degree holder in Property Management, Real Estate, Building Services Engineer, Surveying or related disciplines
Minimum 5 years’ relevant experience in property management or handover services with at least 3 years’ in supervisory level
Proven experience in handover of new residential development preferred
Customer-oriented and a team player with a positive working attitude and high integrity
Proactive, detail-minded with good communication and interpersonal skills
Good negotiation and problem-solving skills Holder of valid
Construction Industry Safety Training Certificate is an advantage
Proficiency in written and spoken English and Cantonese and Mandarin
Candidate with less experience will be considered as Assistant Customer Service Manager
Immediately available is preferred
Minimum education level : Bachelor Degree
Minimum years of work experience : 5 year(s)
Dress code requirement : Staff Uniform
Salary and benefits
Salary : Negotiable / Bank Transaction / (13 days AL, Medical Card, Staff referral Bonus $3,000)
Benefits : 5-day work week Paid sick leave Medical insurance / allowance Year-end bonus Annual leave (over and above statutory requirements) Bank holidays Compassionate leave Good promotion prospects
Enquire and submit job applications
Contact person : Edith Ip (小姐)
Apply Methods :
We offer ample opportunities for career development and attractive salary package commensurate with experience and qualifications. Interested parties please apply with full resume via "APPLY NOW".
For further information, please visit our company website: https://www.harriman.com.hk/en/career_with_us/join_our_team
(All information provided by applicants will be treated in strict confidence and be used for recruitment purpose only)
Keywords
Management Manager HARRIMAN PROPERTY MANAGEMENT LIMITED Property Handover Customer Services
Hashtags
#Management #Manager #Property Handover #Customer Services
About Us
Harriman Property Management Limited (PMC Licence Number: C-761006), a wholly-owned subsidiary of Wheelock Properties, is a leading property management company in Hong Kong. With a history spanning over 55 years, our commitment to quality service has been recognized through numerous industry accolades, awards and ISO certifications. As part of the Wheelock Properties’ family, Harriman is currently managing across 35 diverse projects, ranging from residential properties to a variety of contemporary offices.
System reference no. : J000098045899
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