Retail Operations Assistant (HR Support)
Kwun Tong Area
Negotiable
19th Mar 2026
- • 5-day work per week
- • HR & Operations support role
- • 2 years of retail frontline/ operations / HR experience
Job description
• HR Administration & Staff Support
Assist in recruitment processes: screening resumes, scheduling interviews, and handling onboarding procedures
Maintain accurate employee attendance, leave and payroll records
Handle payroll processing, MPF administration, and bonus management to ensure compliance and fairness
Coordinate staff training, onboarding programs, and employee development initiatives
• Retail & Online Support
Provide Ad hoc and administrative support to retail shops in Hong Kong
• Reporting & Analysis
Provide administrative support to retail shops in Hong Kong o Follow up on online orders and coordinate with clients
Provide actionable insights to improve HR management and overall efficiency
Employment types : Full-time
Working mode : Office or designated location
Work location : Kwun Tong Area
Job work schedule : Mon to Fri 11:00-19:00
Job type : Human Resources / Training
Requirements
Diploma holder or above in Business, HR, or related fields
Minimum 2 years of relevant experience in retail operations, esp. HR support, or FMCG industry (bakery/kitchenware experience is an advantage)
Detail-minded, flexible, and adaptable to a fast-paced environment
Strong analytical, problem-solving, and communication skills
Proficient in Microsoft Word, Excel, PowerPoint, and Chinese word processing
Knowledge of v-lookup and pivot tables is a must
Good command of both spoken and written Chinese and Englis
Minimum education level : Diploma
Minimum years of work experience : 2 year(s)
Dress code requirement : Smart Casual
Salary and benefits
Salary : Negotiable / Bank Transaction
Benefits : 5-day work week Medical insurance / allowance Attendance bonus Bank holidays Paid meal time
Enquire and submit job applications
Contact person : Olivia Shek
Apply Methods :
Keywords
ICHI GROUP 2021 LIMITED Retail Administrative Assistant HR Operations
About Us
As a multi-faceted Hong Kong-based company, ICHI GROUP 2021 LIMITED comprises many subsidiaries across a broad spectrum of businesses. In addition to serving as retailers or distributor for brands of international bakery ingredients & utensils, , we are also involved in property investment & management, IT technology development, VR merchandise & event management, as well as the upcoming development in catering aspect. Our group keens on finding new joiners with passions to explore different opportunities together.
System reference no. : J000095566464
Reminder
When applying for a job, do not provide photocopies of personal documents, bank cards, or any sensitive information like your ID number, bank account details, or passwords. Stay alert if you are asked to pay training fees, administrative charges, deposits, guarantees, apply for a loan, or or borrow a bank account during an interview.
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