• Collect and analyze customer behavior data from both overseas and mainland markets to understand customer preferences and provide data-driven insights for product and service sales strategies and marketing campaigns.

• Respond promptly to customer inquiries, handle complaints, gather feedback, and transform feedback into service improvements and sales opportunities to enhance customer satisfaction and encourage repeat purchases.

• Work closely with the sales team to monitor sales progress and provide necessary operational support to achieve sales targets.

• Develop and execute marketing plans to increase brand awareness through various channels.

Work Location:

Hong Kong and office in Shenzhen

• Diploma/Certificate holder or equivalent qualification in Marketing

• Minimum one year of relevant work experience

• Good command of English

• Mature, detail-oriented, and strong analytical skills

• Excellent communication skills

• Proficient in computer operations, Chinese typing, and document processing

• Immediate availability is preferred