Responsibilities:

• To handle all incoming telephone calls related to guest requests, enquiries or complaints

• To coordinate with concerned departments in a professional manner

Requirements:

• HKDSE or equivalent; Diploma or above in Hospitality Management or related disciplines is preferred

• 1 year of telephone operator experience is preferred

• Cheerful personality with good telephone manner and communication skills

• Good command in spoken and written English and Chinese (both Cantonese and Putonghua)

• Immediate available is preferable

• Fresh graduate welcome

Fringe Benefit:

• 5-days work week

• Free Duty Meal

• 12 days Annual Leave

• Birthday Leave

• Marriage Leave

• Full Paid Paternity Leave

• Medical Benefits (Outpatient and Hospitalization)

• Staff Dining Privileges

• Staff Rates on Hotel Guest Room

• External Training Subsidy

• Discretionary Bonus

As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary email to Human Resources & Training Department: hr@pandahotel.com.hk / Whatsapp 9820 9222

Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.