Responsibilities

• Feed, groom and weigh animals.

• Clean cages and bathe animals, exercise them if necessary.

• Keep the clinic clean, ability to operate the diagnostic equipment’s and management of surgical equipment.

• Animal restraint to allow examination.

• Provide first aid to pets in an emergency, stabilizing them until a doctor can take over.

• Administer medication prescribed by Veterinarians

• Observe animal behaviour or health condition and report to the Vet

• Handle administrative duties such as scheduling and being able to triage patients.

• Keep accurate records and logs

• Reassure clients that their pets are being cared for and explain issues (e.g., lack of appointments, insurance matters)

• Provide pet owners educational resources and information on how best to care for animals in general, for specific conditions and after various procedures

• Complying with hospital standards, rules, regulations, and policies.

• Stock Ordering & Lab Machine Maintenance

• 3 - 5 years experience as a Veterinary Assistant or similar position working with animals is a plus

• Comfortable being around animals (cats, dogs etc.)

• Experience in an administrative & customer service role is a plus

• Excellent communication skills

• Patient and caring personality

• Ability to follow instructions properly

• Ability to meet the physical demands of the job

• Able to work under high pressure

• Able to work regular night shifts

• Current or former pet ownership is an advantage

• Can speak Cantonese, English & Mandarin is an advantage

• High school diploma; a certificate from a Veterinary Assistant program is a plus

• Ability to show empathy to owners and fellow colleagues